Wireless communication between teams involved tedious programming, including the manual input of individual email addresses for notifications. To address this issue, organizations normally task their managers with finding a more reliable wireless communication system. Through their search, they discovered that HipLink was the only viable solution.
Here are the key reasons why organizations chose HipLink to enhance their wireless communication infrastructure:
Scheduling and Escalation
The team conducted extensive research to find the ideal wireless communication solution for the organization. Their findings led them to conclude that HipLink was the best fit. They were “immediately impressed” with HipLink’s robust group scheduling and escalation features, which the organization’s previous communication plans had sorely lacked. HipLink integrated seamlessly with the organization’s existing contact lists, enabling the programming of primary and secondary escalation of network alerts to 80 receivers. HipLink supports a wide variety of communication types, including email, dial-up, and other wireless messaging protocols
Incredible Expandability
HipLink’s expandability was another critical factor for the organization. Using HipLink’s command line interface (CLI), the organization developed an additional front-end application that provided individual support groups with extra control over their specific scheduling requirements. This feature enabled the organization to perform tasks like overriding a team member’s on-call status. With numerous receivers across different teams, the ability to modify schedules at any time is invaluable.
Seamless Integration
HipLink proved to be the perfect choice for the organization’s new wireless communication system. It allowed them to centralize the management of their mission-critical alerts while accommodating multiple complex schedules. Most importantly, HipLink integrated smoothly into the organization’s existing infrastructure, eliminating the need for a complete system overhaul.
In summary, HipLink transformed the organization’s communication landscape by providing a reliable, flexible, and expandable wireless communication system that met all their needs without disrupting their existing operations.