Product
Automated Alarm Management
Reduce alarm noise and route only actionable alerts with policy-based filtering, role-based delivery, automatic escalation, and audit trail.
What It's For
Critical Alarms From Any System
Filtering high-volume alarms into actionable, role-based alerts so staff aren't overwhelmed
Escalating unresolved alarms automatically until the right person responds and takes ownership
Creating audit-ready records of alarm handling, response times, and escalation activity
How It Works
Connect → Coordinate → Prove
Connect
Ingest signals from your systems
Coordinate
Apply routing and escalation rules
Prove
Acknowledgement + audit trail
Key Capabilities
Built for accountability
Alarm filtering and prioritization rules
Role-based delivery and shift-aware scheduling
Acknowledgement required for critical alerts
Escalation policies with automatic timeouts
Multi-channel delivery paths (SMS, voice, email, app, pager)
Audit logs and compliance reporting
Noise reduction through intelligent policy-based routing
Alarm volume analytics and trend reporting
Best-Fit Environments
Industries that rely on routed response
Public Safety
System Alarms, Forensic freezers, building security, Radio Towers routed to the staff onsite or on-call.
Healthcare
Facility alarms (fire, HVAC, medical gas) routed to the right staff with acknowledgement tracking.
Utilities
SCADA and infrastructure alerts escalated until action is confirmed across teams and sites.
Enterprise IT
Monitoring events integrated with on-call schedules and incident response workflows.
Integrations & Destinations
Connect your systems
Signal Sources
- Controllers
- Monitoring tools
- SCADA/ICS
- EHR/EMR events
- Generators
- Cold Chain
- Med Gases
- Fire & Safety Panels
Response Channels
- SMS
- Voice
- Mobile app
- Pager
- Desktop Alerts
Response Management
- Role-Based Routing
- Acknowledgements
- Escalation Policies
- On-Call Scheduling
- Audit Trail
Proof
Trusted in critical environments
Case Study
Alarm fatigue reduction
Healthcare and facility teams have significantly reduced alarm noise while maintaining critical response with intelligent filtering and routing.
Testimonial
"Alarm fatigue was overwhelming our staff. HipLink filters the noise and ensures the right person gets the right alert with proof they responded."
Clinical Operations Director, 500-bed Hospital • Source: G2