HipLink Automated SMS Notification System for Alarm Management
Text Alert Software for critical alarm management from any system, delivered automatically
In any organization, time-sensitive alarms and messages need to be relayed immediately and automatically from any third-party system to the appropriate individuals or groups. HipLink's automated alarm management software is an automated SMS notification system that integrates with any system to achieve this.
The Challenge: Alarm Fatigue and Missed Critical Alerts
Many organizations face the challenge of "alarm fatigue," where the constant barrage of alarms can desensitize staff, causing them to ignore even critical ones. This can lead to missed critical alerts, delayed response times, and potentially serious consequences.
These systems can be anything from fire, HVAC, security, building management systems, environmental monitors, nurse call systems, laboratory software and even manufacturing assembly lines. Reduce alarm fatigue during event storms. Any system can be monitored by HipLink and important alerts can be converted into detailed messages and delivered to any person or group.
The Solution: HipLink's Intelligent Alarm Management
- Filtered Notifications: HipLink prioritizes important alerts, ensuring staff can focus on genuine emergencies. This reduces alarm fatigue, improves response times, and enhances decision-making.
- Integration with Existing Systems: HipLink can connect to various monitoring systems and interpret alarms against predetermined settings. It can monitor any data stream and accept multiple inputs from devices or controllers.
- Customizable Filtering and Delivery: User-defined filtering rules can evaluate, parse, and reformat the content of messages using regular expressions for delivery and custom reporting. Messages can be sent based on conditions defined in the filtering rules.
- Flexible Message Routing: HipLink offers flexibility in defining recipients of messages. Messages can be routed statically to select people or groups, dynamically, conditionally dynamic targeting a group or recipient based on the message, or through the ability to map codes received to individuals or groups.
- Two-Way Communication: HipLink facilitates two-way communication, allowing staff to receive alerts, clarifications, and enabling full two-way communication and commands.
- Automated Workflows: HipLink allows automating responses to certain alarms. For example, sending basic information to a technician while others get a high-priority notification.
How it Works
HipLink is proven, reliable alarm management software & Alert Messaging System that serves as a central point for alarm configuration, filtering, and management sending time-sensitive alarms immediately and automatically from a 3rd party system. Any data stream even an ASCII output, can be monitored with HipLink interpreting the incoming data against predetermined settings. The software then immediately generates and sends alerts and notifications to an individual or to any group with full escalation.
Centralized alarm administration and alarm management systems are critical and HipLink can accept multiple inputs from an unlimited number of applications. Using advanced filtering functions, rules can be defined to evaluate, parse and reformat the content of messages for delivery and custom reporting.
The user-defined filtering rules can map the incoming data to fixed format records that can be further processed. Messages can be sent out based on conditions that can be defined on the serial input records. Reduce any alarm flood periods to decrease incidents.
HipLink offers extensive grouping capabilities for delivery based on schedules, priority or even rotation of alerts so that the message goes to the right person and the right time. All wireless carriers and devices are supported including full two-way protocols for delivery confirmation making HipLink a powerful automated SMS notification system.
Types of Systems
- Fire, HVAC, and Security Systems
- Building Management Systems
- Environmental Monitors
- IoT Devices
- Chillers & Boilers
- Generators
- Refrigeration Units
- Any Controller
- PLC
- DCS
- SCADA
- Standalone Alarm Controllers
- Cloud-Based Alarm Controllers
- Machine or Assembly Lines
- Legacy Systems
Contact us today to learn how HipLink can help your organization improve its alarm management and operational efficiency.
And if you’re looking for a replacement to your Emergin paging system, HipLink can help. HipLink has out-of-the-box solutions with experience in migration in Emergin replacement projects for Wireless Office or Emergin Orchestrator.
