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Utilities & Energy Solutions

Route Critical Alerts to the Right Crew, Every Time

HipLink helps utilities and energy organizations automate alerts from operational, infrastructure, and security systems, reduce noise, roster the right crew after hours, and support faster response across teams and shifts.

SCADA Integration
On-Call Routing
Escalation Policies

Built for utility, energy, and field operations environments

Automatic alerting from integrated operational and security systems

After-hours crew rostering with schedule-based routing and escalation

Faster response across OT, IT, and field teams

Complete Utility Operations Coordination

From system-generated alerts and SCADA alarms to field response and cyber events, HipLink helps utilities connect systems, crews, and response workflows across shifts and service areas.

Operational Alert Management

Filter noise and route actionable alerts from SCADA, infrastructure, environmental, facility, and other operational systems to the right personnel.

After-Hours Crew Rostering

Mobilize on-duty and after-hours crews with schedule-based routing, escalation, and faster response during outages and urgent events.

Outage and Emergency Response

Coordinate field response for outages, weather events, safety incidents, and other operational disruptions across service areas.
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From Alert to Action with Accountability

STEP 01

Ingest

SCADA, ICS, OMS, and manual operator alerts

STEP 02

Filter & Route

Suppress noise, route by crew, region, and schedule

STEP 03

Confirm & Prove

Acknowledgement tracking + regulatory audit record

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Trusted Across Utilities & Energy

SCADA Alarm Management

Filter noise from SCADA systems and route critical alarms to field teams. Supports alerts from operational, infrastructure, and security systems.

Outage & Storm Response

Supports OT, IT, and field team coordination during outages and emergency events

Field Operations

Activity tracking for operational visibility, accountability, and follow-up. NERC CIP compliance support
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Proof

Trusted by utility operations teams

Case Study

Utility operations response coordination

Learn how utilities use HipLink to reduce alert noise, mobilize the right crews after hours, and improve response communication across operational, infrastructure, and cyber events. Metrics available on request.

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Testimonial
"SCADA noise was burying our real alarms. HipLink filters the noise and ensures the right field crew responds—with proof for our regulators."

Operations Control Manager • Source: G2

Utilities & Energy FAQ

No. HipLink supports alerting from many types of systems, including SCADA, operational platforms, infrastructure monitoring, cyber tools, environmental systems, and other connected applications.

When infrastructure reliability is non-negotiable.

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