HipLink Blog

Why Service-Level Agreements Fail and How You Can Avoid Failures

In a perfect world, companies would never experience business relationships with service providers, vendors, or even clients where a disconnect occurs. Instead, everyone would be in sync, and as a result business would run smoothly. The reality, however, can be quite different.

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The Importance of Proper After-Incident Reporting

Any textbook or guide on organizational performance management will tell you that you can’t improve what you don’t measure. The whole idea of key performance indicators (KPIs) is that they provide a brief measurement of some performance metric based on accurate data.

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How Alarm Management Prevents Financial Losses During IT Downtime

No matter how many preventative strategies are implemented by a company, incidents can and do happen. Whether a factory has a production line that suddenly fails, or a retailer's EDI system goes down, problems will ensue.

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Save More Lives With Modular IPAWS Wireless Emergency Alerts

In life-threatening situations, timing is everything. Accurate and timely alerts can be the difference between life and death, especially in natural calamities where the lives of scores of people are at risk. Multiple channels and technologies like the news networks and the internet have been used as a tool to quickly pass information that can potentially save readers from imminent danger.

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Create Business-Specific Alarm Management Protocols to Boost Response Time

Most businesses have some form of alarm system in place to monitor employee safety or the security of the premises. The effectiveness of these systems relies heavily on the speed and accuracy of the responses they generate.

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Streamline Critical Event Management With Instantaneous Outreach

Emergencies and service disruptions are a staple in today’s business world. How they impact your business depends on your response and level of preparedness. Without the right solution, your company would struggle to detect, respond, and recover from critical threats such as:

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Can an SMS Alert System Help Your Company Maintain Mission-Critical Communications?

Life is unpredictable in today’s world. You can’t be too prepared for an emergency. Keeping your workers safe and informed is a top priority to avoid costly lawsuits and protect your business from service interruption. Traditionally, emails, push notifications, and phone calls were the way to go, but they’re not as effective.

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Critical Event Management Technology can be a Life Saver During a Wildfire

Wildfires which result in millions of acres of damage every year. Perhaps the scariest part of these fires is that they can occur without warning, and because of how rapidly they spread, they can grow to great sizes before the fight against them begins.

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Be Prepared for Inclement Weather with Critical Event Management Technology

Bad weather can do a lot more than ruin outdoor plans. Natural disasters, such as floods, hurricanes, wildfires, and tornadoes can cause devastation and be both deadly and costly. According to the National Weather Service, tornadoes were the leading cause of weather-related fatalities in 2020. Often, people don’t consider preparing in advance for tornadoes and other severe weather, but being prepared and having a plan ahead of time is crucial. Critical event management software automates and streamlines manual processes allowing for an organization to:

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Streamline Escalation and Configuration by Centralizing Alarm Management

Alarms systems are central to creating a safe and efficient work environment. They quickly detect and alert your personnel about problems and abnormal conditions in your work environment. That enables your team to take immediate corrective measures to restore normality and safeguard lives and property.   

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Does Your Business Have an Emergency-Proof Alert Messaging System?

With so many employees working remotely, there's a greater risk of disruptions to communication. And when disasters strike, having a way to quickly and efficiently send out alerts can mean the difference between life and death.

As a business owner, you know that disaster can strike at any time. Whether it's a fire, a flood, or a power outage, you need to be prepared to protect your employees and your customers.

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Unify All Teams and Devices With a Single Solution for HIPAA Compliant Communications

Healthcare organizations have long struggled with the challenge of unified communications. The demands of providing quality patient care while complying with HIPAA regulations can be daunting. However, there are solutions available that can help healthcare organizations to streamline their communications while remaining compliant with HIPAA.

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Setting Up an Automated SMS Notification System for Citizen Emergency Mass Notification

As more municipalities move to automated citizen notification systems, it is important to consider best practices for implementation. An automated citizen SMS notification system can be a valuable tool for emergency management and public safety officials. When used correctly, it can help to keep the public informed and safe in the event of an emergency. 

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