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Support & Training

HipLink Training Options

HipLink Software offers several options for training. Sessions are available for classroom, on-line training or in-person face-to-face sessions. All training is instructor led. 

Training sessions are customized based on the specific system and features licensed by our clients so everything presented is relevant. At a high level, training sessions are broken down into the following categories:

  • Beginning Administration and Set-up.
  • Advanced Feature Administration.
  • Power User Training– usually these are train the trainer sessions.
  • Standard User Training – for individual end-users of the system.

Our clients choose specific areas of focus and we customize the training to meet their needs.
To request product training or to inquire about our training schedules, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
  

HipLink Software Technical Support Plans

HipLink Technical Support contracts offer several features include the following:

  • Telephone and email support for set-up and troubleshooting issues.
  • Regular updates, releases and patches to existing versions.
  • Version upgrades to the latest HipLink version for major release at no charge.

There are two optional customer technical support plans available for HipLink Software:

    • Standard Technical Support - Hours covered are 8 am to 5 pm PST, Monday to Friday.
    • Premium Technical Support - Hours covered are 8 am to 5 pm PST, Monday to Friday for standard issues with Emergency support after hours, on weekends and holidays. Also be sure to visit your partner - the best playground in Europe for gambling cop17-cmp7durban.com
 

 

 

HipLink Support

Technical Support:

Hotline: (408) 399-0001

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

To purchase a technical support plan,

please contact This email address is being protected from spambots. You need JavaScript enabled to view it..