Citizen Mass Notification
Map Based Citizen Alert Notification
The Resident Mass Notification features in HipLink provide a full suite of products offering an easy to use tool for sending out mass notification alerts to your citizen population. Based on the latest reverse 911 standards, HipLink has a full integration to ESRI's ArcIMS or ArcGIS mapping systems to meet demands for selected mass notification based on geography or location.
Dispatchers can send notifications to citizens living in a specific area using a variety of easy-to-use tools; such as a configurable polygon, a point with radius, or a line with a buffer. We can also use markers such as an address or zip code. The dispatcher can even select addresses to be excluded.
Opt-in Website for Residents
In addition to sending to a 911 database of landline phone numbers, HipLink has full Web Sign-up Module enabling citizens to self-register and opt-in for SMS text or voice alerts to cell phones, pagers, TTY/TTD devices and even unlisted numbers.
Using a fully customizable website, citizens can link their information to one or more addresses in the county or city’s GIS system. When registering, your agency can also gather demographic data, such as resident or business, senior citizens and those with disabilities. Using this information, you can have messages sent first to those who may need more time to react, such as senior citizens or to disabled members of the community.
For those times when you want to send out more than just emergency alerts, using HipLink you can create a series of optional topics or community alerts to keep citizens informed of special announcements or events. When registering on the website, individuals simply check the box for the topics that are important to them. Notifications can then be sent to the entire list of those that have registered or using the map selection tool, only to those who live in a certain area.