With the rapid advancements in artificial intelligence, machine learning, and the Internet of Things revolutionizing healthcare, it’s easy to overlook that many hospitals still depend on outdated, fragmented communication systems. HipLink Software addresses this issue by unifying communication platforms.
Here are five strategies healthcare providers can employ to streamline their internal communications using HipLink.
1 - Make Dependability a Priority
Current hospital communication channels often lack reliability, resulting in unanswered pages or unread texts that leave clinicians waiting. Integrated communication solutions with structured workflows can automatically connect with the right person. These systems use built-in escalations and flowcharts to ensure continuous communication until the issue is resolved.
2 -Target the Right Person at the Right Time
In large organizations, locating specific individuals or teams without over-alerting is challenging. A comprehensive communication platform can directly connect to a clinician's device, whether it's a smartphone, pager, IP phone, or desktop. These solutions can be customized for specific users and alert them to anything from billing errors to emergency codes from patient monitoring systems.
3 - Centralize Communications
Hospitals send numerous communications daily, making it difficult for physicians to distinguish between true emergencies and routine alerts. Alarm fatigue is a growing concern. Switching to a centralized communication system that targets the right person at the right time ensures that every alert a physician receives is urgent and requires attention.
4 - Minimize Device Usage
Modern hospitals use multiple communication channels, including texting, email, pagers, and IP phones. Each clinician needs to choose the best communication method for any time of day or night and require secure channels for patient information. Newer messaging solutions offer a centralized platform for all communications, reducing clutter and unifying communication channels efficiently.
5 - Implement Templates
Every second counts for first responders and trauma teams. Rather than manually recording information and passing it along, imagine the time saved with messaging systems featuring built-in templates. For instance, if a patient is en route to the ER, a trauma nurse can quickly use pre-defined parameters and dropdown menus to create a comprehensive message with all necessary clinical data. This information can then be relayed to the hospital’s trauma teams and on-call medical personnel, creating a standardized and efficient information flow.
6 - Communication Efficiency Saves Lives
Clinicians carry a heavy responsibility that cannot rely on fragmented communications. If your organization needs to improve its communication efficiency, contact HipLink to learn more about our services or to schedule a demonstration.