Critical Event Management (CEM) software is an end-to-end process that enables organizations to significantly speed up responses in emergency situations. For example, it helps hospitals and other vital organizations prepare for, respond to, and recover from events such as natural disasters, health crises, cyber attacks, and even power outages. It’s easier to ensure that everyone is safe and that the operation continues to run smoothly by staying connected and informed.
Generally, CEM software can be used to:
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Alert staff and response teams to imminent threats
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Automate response process with dynamic alerts throughout the event
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Prepare contingency plans for dangerous scenarios
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Integrate with enterprise tools such as Microsoft Teams®, Workday® and ServiceNow®
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View status of employees
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Facilitate the constant exchange of information
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Deliver real-time, two-way notifications across multiple channels at any scale
CEM software is an invaluable tool for businesses looking to harden their systems against ransomware as well as many other unforeseen futures.
Impact of CEM Software on Security
CEM software plays a vital role that protects organizations against targeted cyberattacks. Companies utilize this software to be more proactive and gain greater visibility into the current threats that target their systems. Businesses that implement this system can now detect and investigate threats in real-time, which allows various teams to determine both the legitimacy and severity of the issue.
This newer approach allows for more flexibility in terms of allocation of resources. Instead of manual investigation of alerts, staff can create automated alarms to detect and evaluate threats. This leads to faster investigation of events, less manual labor, and a decreased risk of authorized access to sensitive or confidential data.
Aggregation of Event Data
The impact of aggregation of event data with critical event management software during a ransomware event has been revolutionary. Aggregation correlates event-driven data in real-time scenarios and pinpoints the source, or potential source, of the ransomware. Organizations can then respond in a timely manner and shut down the threat and mitigate potential damage and loss. Some CEM software also ensures traceability and accountability of the events that led up to the threat and, therefore, reduces the side effects of employee error or malicious attempts.
Fundamentally, the software helps alert stakeholders of critical events, detect and alert operators of anomalies in a timely manner, and can even provide additional context to help investigators or security personnel better understand the events and incidents they are dealing with. In addition to the alerting feature, the software offers a wide range of other features and functionalities, such as intrusion detection, incident response, and event filtering.
Automation of Incident Response Process
Ransomware is a serious threat to organizations of any size. Once a ransomware attack has been identified, an Incident Response Team must begin to restore the affected systems through their established incident response plan.
An incident response plan is a complex, evolving process that involves numerous steps that take considerable time, effort, and expertise. To ensure a successful response and minimize the amount of time and resources expended, organizations can implement CEM software that automates the incident response process.
Critical Incident Management software provides automated, real-time alerting capabilities so that incident response teams can be deployed quickly. It can also provide an automated playbook to guide the incident response process.
The Hiplink CEM software enables organizations to effectively manage the incident response process and reduce the amount of time and resources devoted to this important task. At the same time, it minimizes the impact of the attack on the organization’s operations
Reduction of Response Times
Reducing response times during a ransomware event is critical, which is why organizations now turn to automated CEM software. This type of software offers organizations a whole-cycle approach to manage and respond to possible ransomware events.
First, CEM software aims to reduce the time between the initial notification of a ransomware incident and the start of the incident response. This software automates communication between administrators, IT staff, and other stakeholders, and it provides instant notification of suspicious activity.
Second, CEM software helps reduce the time needed to evaluate the scope of the incident. It identifies any affected systems and helps administrators prioritize which systems should be addressed first.
And third, the software facilitates communication between multiple stakeholders, which enables fast and coordinated responses to the incident. This helps to ensure that all affected systems are managed well and that all resources are utilized effectively.
Don’t forget that your team members should be trained in the platform. Hiplink offers programs ranging from beginning administration and setup to power user training for it’s platform.
Centralized Platform for Communication
A centralized platform for communication with CEM software during a ransomware event allows organizations to respond quickly to threats and minimize disruption. This platform provides a secure, cloud-based system that serves as a central notification hub to all responding parties.
The Hiplink Text Message System can be integrated with a variety of existing systems and applications, such as ServiceNow Connector or Siemens Fire and Building Systems. It also supports REST, CLI, Java, XML, and more.
Empowering IT teams to communicate with third parties, such as vendors and partners, to coordinate effective responses should also be considered. The platform can also create incident response plans, share information on successful attack mitigation efforts, and share updates on recovery efforts.
Critical Events are Critical Investments
Organizations can no longer afford to ignore the importance of robust cybersecurity measures. CEM software can revolutionize the way businesses protect their systems against malicious cyber threats, such as ransomware. Because it provides a means to manage the response to an incident, CEM software can help organizations mitigate damage and maintain business operations following a ransomware attack.
The benefits of CEM software include automated incident response, reduced response times, and a centralized platform for communication. If you implement a CEM system into your organization’s security system, this will help your business mitigate the risk of attacks, maintain organization integrity, and remain connected in today’s digital world.
Don’t wait for a ransomware attack to strike your company. Check out HipLink’s 2 Keys to Preventing Ransomware; it could make all the difference in a tough time.
HipLink helps companies keep their teammates informed by giving them access to the latest emergency alerts. With HipLink, businesses can send warning messages to their employees or anyone in the area. This helps ensure that people in danger know what is happening, have time to act, and are kept up to date. Contact Us today to become better informed and connected tomorrow.