In the IT world, new processes and solutions are released every day that promise to overhaul systems, streamline activities and generally make life easier for the department. But the problem is these disparate plug-and-play patches are often not designed to serve as holistic solutions.

You’ve been brought on as an outside IT provider. Your company’s primary purpose is to oversee routine IT needs. But more importantly, you’re the first line of defense if your client’s system crashes, experiences an outage, or any other issue that interrupts routine or critical operations.

Compared to the previous years, 2021 saw a significant increase in cyberattacks. IoT rose by 6%, cryptojacking rose 19%, and ransomware attacks rose by a staggering 105% between 2020 and 2021. Regardless of the size of a company, having adequate cybersecurity equipment and protocols is essential for any successful business. 

As more municipalities move to automated citizen notification systems, it is important to consider best practices for implementation. An automated citizen SMS notification system can be a valuable tool for emergency management and public safety officials. When used correctly, it can help to keep the public informed and safe in the event of an emergency. 

Emergencies and service disruptions are a staple in today’s business world. How they impact your business depends on your response and level of preparedness. Without the right solution, your company would struggle to detect, respond, and recover from critical threats such as:

Life is unpredictable in today’s world. You can’t be too prepared for an emergency. Keeping your workers safe and informed is a top priority to avoid costly lawsuits and protect your business from service interruption. Traditionally, emails, push notifications, and phone calls were the way to go, but they’re not as effective.

Wildfires which result in millions of acres of damage every year. Perhaps the scariest part of these fires is that they can occur without warning, and because of how rapidly they spread, they can grow to great sizes before the fight against them begins.

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First Responder and Search and Rescue teams need notification software they can rely on. In this line of work, every second counts. People depend on their lifesaving work, and without the right communication, that work loses efficiency and focus. The HipLink team knows the importance of fast and accurate communication. That’s why we provide the perfect notification software for first responders and search and rescue teams. Here’s how we meet First Responder and SAR communication and messaging needs to save time, while saving lives.

911 centers and other dispatchers use HipLink for their lifesaving communication. HipLink helps these centers save time during emergency calls.. When it comes to saving lives, timing matters more than anything. An emergency becomes much more survivable when the right people can respond quickly. That’s why the HipLink team is dedicated to getting the message across at lightning speed. Here’s how HipLink helps dispatchers save lives every day.

EMTs arrive on the scene as the first line of medical help. Within moments, they have to assess the situation, administer correct care, and help transport the patient to the Emergency Room. With the right critical communications software, EMTs and other emergency first responders can respond faster, more accurately, and with more confidence than they would without the software. As a result, patients receive better care and may have stronger chances of survival. That’s where HipLink Software and HipLink Mobile come in. HipLink Software is a desktop software that speeds mass communication among hospitals and other settings. HipLink Mobile is an app that enhances communication on a smaller scale.

Tooele County was quickly emerging as a profitable and attractive destination for those businesses that were looking to find a growing base of customers. According to reports, Tooele County had also seen a major increase in job growth. Moreover, Tooele County is home to a number of tourist attractions. Tooele County in Utah is only about a thirty minute commute by car from Salt Lake City, making it an ex-urban community that continues to grow in popularity with new families and residents.  

As more organizations turn to the use of emergency messaging software, first responders see a great advantage to having a system in place that uses this service. Hospitals, emergency management teams, and municipalities use emergency notification and mass communication programs to handle crisis management in a very efficient way. 

With this brought to light, police and fire departments, and emergency medical services have integrated these software programs into their daily operations.

No one needs good communication like first responders. The information delivered by dispatchers can mean the difference between life and death, and a single missed message could mean a lost life. The New Jersey town of Toms River found itself facing a crisis. They dealt with hundreds of callouts a day and the old system simply couldn’t handle that volume of dispatches. It was time for a fresh solution. Lives depended on it. 

Not only is Toms River the county seat, but it serves as an evacuation point, vacation destination and has a military base nearby.

Let’s be honest, we live in a dangerous world.  From school shootings to bomb threats to gang activities, violence is sadly very prevalent today.  Luckily, we have the public safety system as well as hospitals and other resources who will do anything and everything they can to help us if the need arises.  However, before they can help us, they need to be notified – immediately and accurately.  Notifying one police officer if there is a shooter in the local mall is not sufficient notification.

In today’s world, our police departments, fire departments, EMS departments, hospitals, educational institutions, large enterprises, and many others must have the means to reach people promptly when there is an emergency.  This involves having a wireless paging software system with complete two-way SMS texting, voice messaging, and fax messaging capabilities to virtually any device. 

HipLink & TCS Offer New Enterprise Grade Communications Solution

Effective communication means having everyone on the same page. However, any time you need to coordinate secure communications across a diverse group — from first responders covering a natural disaster to officials at sporting events to enterprise executives to facilities managers on college campuses — the biggest challenge is ensuring that messages are delivered reliably and securely, regardless of the mobile device they are using. A new partnership between HipLink and TeleCommunication Systems, Inc. (TCS) solves the challenge, cost-effectively with HipLink’s new HipText feature.

HipLink messaging software was the missing piece dispatchers in Tooele County, Utah needed to quickly disseminate text messages to first responders and agency personnel who rely on smartphones and cell phones. “Tooele County is unique,” says Lieutenant Regina Campbell, Communications Officer for Tooele County. “We are home to a large government facility, the Tooele Chemical Agent Disposal facility at the U.S. Army Deseret Chemical Depot.”

Previously, dispatchers struggled to reach first responders, consuming valuable time and often failing to reach them in critical situations. But with HipLink in place, dispatchers can now automate the process of sending of outbound messages with virtual certainty of reaching the appropriate first responder.